Customer Ratings & Reviews

I always buy the Geek squad service with the hopes i never have to use it.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

My security. I’m 85 & don’t want to investigate for problems myself.

I got the 5 year standard greek squad protection plan for my 55 inc 4k smart tv for $120 which I feel was a good deal because I had another tv without the plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now paying $120 for the plan and they will fix anything so I think that's a no brainer.

I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.

Keeps me at ease. Good to know that accidents are covered.

The 5 year protection plan was offered and honored without any problems in an expeditious manner.

I bought this protection plan for my new 32" TCL Roku tv. It was quite affordable and gives me peace of mind. I have never had to use a bestbuy protection plan in the past, even though I have purchased them before. I'm just glad they offer them.

Haven't had to use Geek Squad Plan for this purchase(and hopefully won't have to!) but in years past, it has been a sense of relief when I damaged an essentially brand new phone. Geek squad protection is worth the peace of mind with some of these expensive tech purchases.

Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

My original TV was purchased last year as an early birthday present wasnt even a full year old before it quit working so I turned to a store I trust qnd bought my vizio from best buy, I love the protection plan ot covers qlot of things like what happened to my old TV.

Will always protect my TVs. We bought a TV 4 years ago and put a 5 year protection plan on it. Of course something went wrong as 4 1/2 years. Geek squad took care of us and we are able to get a larger, higher quality TV because we had the protection plan on it! AWESOME SERVICE.

Getting started wasn't so bad. There were many downloads but I was able to get through a few of them. Still not finished with these setups just yet. I hope I don't need the Geek Squad, but if I do...

Love the Geek Squad, A+ help! They are always available if you need them!

I bought this TV Warranty to go with my Insignia FireTV I bought during Black Friday. It was not expensive and will cover my TV for 5 years. I hope I do not need to use it, but if I do, it is good to know it is there. Thank you.

After buying ii my products, i dont use my plan for now because my products are really good.

my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up