Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30598 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 30,598 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was super efficient and easy to deal with. I thoroughly enjoyed their helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They go to you! No need to bring in your items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Roku Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very helpful. If I ever have a problem I love going to the geek squad. They have never given me issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND FOR OUR NEW SONY TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after I bought the item, I was still able to get this protection. No classes, gimmicks or haggling. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers screen burn on OLED's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peopl who like there job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had any issues and they treat customers with the upmost reapect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty on Paper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase my 5yr warranty for this TV before have too go online you read everything l need too know. We must not forgive too take carere of the customers needs l dont agree with all the new rules because l'm over 60. Idont need the Robot to run my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've actually had to use this service before with a crappy Vizio TV i had in the past and if they can fix it they fix it if they can't fix it and the TV is crap they will let you exchange it no questions so if you protect your investment then you need this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five years for $30, sold!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five years for $30, sold! I bought this warranty for a low priced Insignia television and it just seems like a no-brainer that for $30 I am guaranteed to have a TV that works for five years. In this disposable electronics time we live in, I could not upgrade in three years for $30, so again it is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use this and hopefully won’t. But I wished I had it on my last television that went out after a year and a half. Could have saved hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I was going to purchase the protection or not. I started to think about the replacement cost if something were to break. I purchased it and I’m happy that I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

    I would recommend this to a friend