Customer Ratings & Reviews

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

Bought this to protect the electronics in my home. Had to use it once, no questions asked. A tech came to my home and did his job. Unfortunately the TV he was working on was trash and couldn't be fixed. The protection plan covered the tv.

Anything to do with geek squad is awesome we have had to use service just a few times but when we have they have gone above and beyond! Highly recommend!

Feels good to be protected by a warranty that will cover majority of the things on the television

5 year warranty for a very decent price. It's hard to review something I haven't use but it's an affordable insurance. Never used Geek Squad before. Didn't like Best buy's last insurance partner.

The service is good & quick and they mounted my TV and connected to all devices.

Julio helped me out, recommend my man for anyone looking for an install.

excellent service and above all they have people who speak your same language

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

I haven’t had any problems with it yet! I only wish that the sound quality was better.

They combined the insurance and installation as one package, so it is stressfree without worrying if we can install the TV correctly especially it is 65". And it combined with an insurance replacement plan for 5 years, so if they did the installation incorrectly, and the TV dropped or cracked, then they will have to replace it.

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

I do highly recommend to get this service for your product

The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

tv mounted etc............................................................................................

Always great to have a warranty on the event something breaks and geek squad is always super helpful

I feel so very secure knowing that I have this extra protection . I bought this item at an open box purchase and was feeling a little skeptical about It since it was open box but it looks brand-new and with the extra protection that was offered along with it I am not worried about anything going wrong because if it does I'm protected.