Customer Ratings & Reviews

I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

Very good to know that my purchase is backed by the Geek Squad

The protection plan seemed like the thing to get especially after the price of the tv. I recommend getting the 2 year protection plan. I've read reviews saying that after about 2 months the tv goes out. hasn't happened to me but still its a precaution.

I generally stay away from extended warranties but one purchase I did take the warranty and low and behold I had an issue with my Sony TV and received a new TV since they stopped making the broken part-- all due to the warranty

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

Well worth the extra protection. My TV went out after 3 years and 5 days; I thought I only had a 3-year service contract but found out I had a 5-year. Replaced and reinstalled a new TV without any hassle.

Haven't had the chance to use this service so I guess I made an excellent choice of product

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

I really like the Explorer service because I haven't had a bad experience with it yet as always worked out any issues that I came across great service that's always there the answer questions and give you help on your product

A just in case policy for just in case. I know the Geek Squad is knowledgeable.

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

It's worth having and I recommend it to anyone that's thinking about it!

Highly recommended we have not had to use it but o like the peace of mind incase I do

Geek squad has always been there for me with whatever technical problems I have whether with a tv, computer, or camera.

I purchased this only because my GeeK Squad tech support would not cover the TV and I have the regular tech support for electronics and I have yet to have a problem as I have had to take my computer in 3 times and has been fixed. I figured this protection plan will be a good idea should something happen in the next 5 years.

I always recommend purchasing the geek squad warranty. The convenience of them coming out to your house instead of having to take your device to them is so convenient. No matter the item or price I always purchase extended warranty at Best Buy.

Geek squad service are too good from best buy I recommend to everyone.

having a geek squad protection plan is always worth it. they always help

I got this on an Insignia TV. Great value for 5 years. So far I have not had to use it, but if I do, the price was well worth it. I would encourage everyone to get one, especially for a TV.

The agents are good people who are professional and good at their job.