Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 30,606 reviews
  • Rated 5 out of 5 stars

    Amazing warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 2 year warranty on my sons tv. He had a seizure and he fell on the tv which caused it to crack n they hindered the warranty even tho it was accidental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see needing this protection when the Television goes on the blink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nive knowing they are there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have piece of mind with geek squad support and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best items i have purchased. Absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a previous geeks Squad plan and when my TV had issues they handled it in a timely manner and gave me the cost of the tv back since it could not be fixed

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    70" tv

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality, features, and being able to stream movies concerts and other special events

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice having this team to help.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is always a good purchase. If nothing else, it will at least put you at ease for however many years it's for. If anything goes wrong, you're basically guaranteed a working product. Whether they fix yours, or give you a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is top-notch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 55inc OLED…. Of course I’m gonna buy the warranty. It’s why I got my old one replaced with the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection from best buy have had no issues with it at all and am loyal to them for electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthwhile purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this for the past 3 tv's I bought and have had to use them. These skinny flat screen tv's aren't made to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 85 inch Samsung tv from Best Buy and to be frank, I’m loving it very much. It’s very easy to use and i have not had any difficult problem setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv 55

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s too good Picture quality good or functional very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never would be without it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it more than helpful to always buy a protection plan. After much consideration, it was very welcomed to have just in case. Best Buy is very helpful when it comes to protection plans. I have purchased them in the past and found that it came in handy. You can't go wrong here depending on your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! The know a lot about how to mount your tv with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! Get it! Get it! Trust me if you have a very active household this is a great buy for you and your family!

    I would recommend this to a friend