Customer Ratings & Reviews

so far there good they there when u need help will walk you though trying fix it

Good …………………………………………………………………..dddddddddddddddddddd

The warranty was reasonable. Although I have not had to use it, this will definitely be helpful if something happens.

I rely on my protection plan like gold. The Geek Squad is always there when I need them.

The install was quick and seemless. No issues and extremely professional.

I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

My customer representative was amazing and attentive!

I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

Great deal for a great price. Easy access to assistance and great response

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Worth every penny. Will allow me to extend the life of my purchase. And serviced by the expertise of the Geek Squad..

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

Not sure what to say about protecting except I am happy best buy offers it

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

Great response time and support, a no brainer for any tech purchases