Customer Ratings & Reviews

These guy's are the coolest geeks around. We love them!

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

Havnt had to use them yet so cant complain a good concept though

I haven't taken advantage of the service yet but it is good to have the peace of mind.

Had tv since April 2024 and so far LOVE the tv !!!

very helpful and friendly when my tv began to face issues and explained the process clear and friendly

I believe that the price for the cost of the insurance for the tv is worth it!

Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..

I’ve used GeekSquad before on other items, and it is always the smartest move you can make!

Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

I bought a 55inch Hisense TV after the Vizio 65 inch TV broke. The Geek Squad came to the rescue.

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

I'm so happy I got the service plan for my new tv. It is nice not to have to worry about bringing the tv in to a Best Buy location if anything were to go wrong with it. It takes my worry away. I haven't had to use it yet and am crossing my fingers I won't need to. I consider it insurance.

I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

Geek squad has been such a help!! Wish i had gotten it sooner.. best buy has yet to let me down!

Great price for 5 year geek squad warranty on my 50 inch tv.

Great Service! Nick and Gordon were professional installers. Quick install and answered all questions. Thank you for the great service! Love the set-up and look of it. I would recommend to everyone.

I don’t usually like to buy extended warranties for appliances or electronics, but I make an exception when it comes to TVs purchased from Best Buy. I would so much rather work with the Geek Squad than directly with the manufacturer. It’s worth it for peace of mind.

Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv