Customer Ratings & Reviews

Bought it because the sales person assured me the tv will die before the 5 years are up.

I havent had to use the service. I am happy to know I have it if needed.

I haven't had to use this service yet and hope that I don't have to. Appreciate the option though.

we havent had to use this service on this product but we have used geek squad service protection on other products before and it was very good.

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

Purchased this when I purchased my Sony Tv... Low nd behold my tv that I bought 2 yrs ago decided it wasn’t gonna work anymore...so I was able 2 call geek squad 2 come out Nd take a look... best service ever

So far excellent ! Need a new remote wondering how fast I will get it

They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

5 yrs protection will come in handy judging by how many tvs konked out on me over the years

Geek squad protections I wouldn't buy without it. I purchased 1 for my last Tv and having this allowed me to get a replacement when the first Tv went down.

I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.

I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.

I always purchase Geek Squad Protection. I recently set up a repair appointment. 3 days later, geek squad came to my house, couldn't repair and issued a brand new replacement within 2 days. Always get the plan. It provides reassurance, even if never used.

Standard Geek Squad Protection provides me peace-of-mind on my Sony 4K HDR TV purchase for five years. And I can always return to the store for electronics advice - something you can't do with a regular extended warranty.

Completely worth the purchase for such an investment TV!

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

I'm so old I remember when a TV repair man would come to the house to replace vital tubes in the set (in the 50s and 60s). But in this day and age one should really buy this protection, like it or not. I have had great service through Best Buy when I have used this service.

Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

Haven't had to use the extended warranty yet everything works properly with the TV pictures good quality sound is very good quality easy to use and figure out no complaints yet if I do I will come back and let you know I do recommend this TV and buying the warranty just for extra piece of mind