Customer Ratings & Reviews

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

I haven’t used it yet but in my opinion, it is a must-have.

I always get the extra insurance on used items. Totally worth it if things go wrong.

Send a warranty price is perfect. Discovers everything.

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.

I Always Recommend Geek Squad protection plan!!!!!!

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

Simple advice from a geek squad representative helped me complete the set up on my own.

Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.