Customer Ratings & Reviews

They are very helpful when it comes to anytime needed. I would highly recommended getting a warranty.

Excellent service in us1 location and the rest shop

Agents assisted with insurance purchase explained the exchange policy and what is covered

Peace of mind knowing you can replace or repair your product, hands down an amazing option.

We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

I chose to purchase 2 years of Geek Squad Protection for my tv just in case anything were to happen. I don't expect it to, but it's good to know that Best Buy is going to do everything possible to fix it if it comes to that.

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

Excellent service once you reach a person. Person I spoke with was great

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

The best and good to protect, and save your money I recommend this for everyone fif starts

Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

Look forward to working with Geek Squad when I have an issue with my TV.

Awesome service. Friends and very helpful and would recommend 1000000%

I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.

I am satisfied with the service plan and sleep well knowong I am covered.

My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.

Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.