Customer Ratings & Reviews

I always protect all of my purchases with the 5 year Geek Squad plan. Highly recommend to protect your expensive Application/Electronic devices. Never had an issue making a claim

Yeah this makes me feel better about not moving with my TV. Worth it - even if you dont use it.

agents mounted tv with class and ease. Glad i disnt have to lift a finger

Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

I always get the protection package because in my house I almost always need it.

Haven't had to use it yet but I rest assured the protection is there if I need it. Any questions I had were answered at the time I purchased it.

Not sure yet how this warranty works will look soon

Very helpful when needed for all our support when we have issues.

Been impressed with the professionalism of the service and tech people they are well trained, courteous, and show up when promised.

Absolutely love this! Great service for the price and knowledgeable staff.

The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

Beat Buy is the real deal and they don’t come to play if anything happens to your item. They are one phone call away ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

Almost smart to go with Geek Squad. Because you never know what can happen.

Protection plan is overall not bad. Doesn't cover everything though

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

I'm hoping it is good but havent had a reason to use it yet

Courteous and quick, definitely worth getting with purchase

Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.