Customer Ratings & Reviews

I bought 5 year geek squad protection for our lg smart tv. We will be moving soon and I know the movers has a liability insurance but I know they don’t cover some of the repairs.

The agents haven’t helped me yet but I know Best Buy when I need them they will be there to assist in anyway!!!!!

After 4 years my Insignia went bad, took it to store and they replaced it on the spot!

I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

Great service always best buy always takes care of me

The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

service was great. 2 thumbs up! Top notch service as usual.

Havent had to use them yet but definitely love the products i have protected!

These guys know their stuff--from opening the box to setting up the TV (too big for me to do myself).

Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

This is an awesome tv!! We didnt want a tv that would be short lived and this seems to be the tv

Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.

The protection is always a good move when buying expensive electronics.

I have used thi service and they are very professional at what they do

I love Geek Squad and recommend purchasing it for all your electronic purchases.