Customer Ratings & Reviews

I have not had to use Geek Squad for my product, but it is nice know that it is there if I need it!

I get this protection for most items above 100 dollars and it delivers when things go horribly wrong.

Geek squad comes in handy for a variety of things. I love this membership. I have had my computer hard drive replaced, viruses removed, cell phones fixed or replaced.

We purchased this protection for the new 58" Samsung TV we just purchased at Best Buys. As a member of "Total Tech" they deduct 20% off the price so that helped.

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

Best coverage ever. I take care of things like im 10....so having coverage that will replace or repair for me is a plus

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

Easy to use and gives me piece of mind against costly repairs.

Easy to use and gives me piece of mind against costly repairs.

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

I can’t tell you the importance of this protection. Best Buy has you covered completely!

Greek service is very good. I would definitely recommend getting a warranty of all your purchases

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

Why not for the pice of a extended warranty Hard to beat

Haven't used it yet. But I feel very secure knowing that if I have a geek related crisis, the geeks will be there. It helps me sleep at night better than my old blankey.

Unfortunately electronics don’t last and it’s taking a chance if you don’t mind replacing after a year, but if want to keep for a few years it’s worth getting the coverage

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.

geek squad are very helpful . i ask them about . thing's . they are so helpful.

All good with great options! Always can count on the geek squad