Customer Ratings & Reviews

I've used this service for one of my products and I wasn't pleased with the turn around time. The flipside is that my product was fixed and working properly upon it's return.

This is a must when buying a big package and who doesn't like a seceding set of eyes and help reinstalling stuff on the hard drive

Amazing TV and any app you need is in there. Quality is good andy going from one app to another is pretty quick.

Love having the 5 Year plan for extra protection in case of any unforeseen issues.

Geek squad are the best i recommend everyone to purchase it you will ease your mind they got your back

Although, not necessary for all my purchases, we typically purchase replacement plans on our big purchases. Best Buy has always made it easy to exchange a defective product, and that to me was worth it.

Don't use much but read some of the guidelines and I like that you can transfer it to different items if you need to.

Geek Squad offers excellent service and quality and is very friendly and helpful.

Always buy my extended warranty from geek squad. I have used it 4 times throughout the years. Especially it covers burn ins in OLED TV’s.

The geek squad protection is highly recommended. You call for a reservation or drop in the store for one. The customer service is superb.

But I can say anytime I have the opportunity to buy with BestBuy I always do for they cover a lot of things the Manufactures do not. And they keep their Word, at least up to this point with me...

It was good while I had it. Unfortunately my laptop only had issues after it expired.

It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

Always a good thing to have on hand in case there any issues

Outstanding protection. You can return the warranty if you break the product on accident. No hassle too

I have had several microwaves, but this the best one yet

Geek protection plan, reasonable and Best Buy for your money. No worries if anything happens. These Geeks know their stuff

Geek squad is always there to help! Very knowledgeable and professional!

Just goes, if you buy the warranty nothing will go wrong, Every product I don't get the warranty for dies with in two months of warranty expiring

Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,