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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 25,352 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the geek squad has helped quite a bit. Quickly installed and set up my tv over my fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reimbursed 100% after four years of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy extra protection. It costs very little compared to having to buy a new TV in case it is that "one in a million" that goes bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope that I don't have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price is a little steep. I would hope that there would be a bit more dependability in the products and that protection services wouldn't cost so much

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Crossing my fingers that I will never have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it but decided to warranty my tv since my last one purchased else where went out 14 months after purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty helps a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a waranty helps you in case you have problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best program out here. I have compared a lot of services and this one ranks right up top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase care plan with all tv purchases. Had a name brand tv break after 16 months. Some say it's a waste but plan saved me once. Bestbuy could not get same tv but did uptake size without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to purchase insurance on all of my Best Buy purchases. They make sure to always offer it on check out which is always nice. I would definitely recommend to everyone to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honored warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan came in very useful, as our device started to malfunction while under warranty. They took care of it quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I won't be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rate 5 stars for these 5-Year Standard Geek Squad Protection. I hope I don't need to use it, but if I do, I hope I won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE DELIVERED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and support. Very much respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and polite. They are truly experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, easy replacement for 55" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to call on Geek squad one time before. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value better than you find at most stores Best Buy stands behind the protection plan and it's not a game and it actually helps you very very well when you have an issue with ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attentuon of teh personnel in charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for this item! And it was free w purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A goto standard if you want your device protected from failures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always recommend Best Buy's Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Best Buy's Protection Plan

    I would recommend this to a friend