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Customer reviews

Rating 4.7 out of 5 stars with 25358 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 25,358 reviews
  • Rated 5 out of 5 stars

    Geek squad has great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were help full when asking about a product having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on a product that I purchased previously that I could’ve used this insurance policy I learn my lesson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the services that the Greeks squad provides every time I've had to take my PCI was very pleased with the work that was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know and hope to not need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cause I've had issue in the past and no one would help. Hopefully I will never need them, but glad there there if I need them. Thanks..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are very good. I usually always add the protection for any reasons because the geek squad makes it easy to get anything fixed or find problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad, Great Quality Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Profesional Service! The Greek Squad Service help me to resolve any question to instal my new LG 50 Inchs UHD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS get the Geek squad protection on EVERYTHING I buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock on wood, but I didn't need it yet. Great for an extra piece of mind for higher end electronics and better than the manufacturers warranty. Would recommend this investment to everyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used TV as New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They respond fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on your tech! Lots of money spent for it to not be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With technology it is always a good idea to be prepared for if something goes wrong I would rather have and never use it because if you don't get with the purchase you can't get it later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped move my stuff and I didn't have to life a finger. They are very nice. I didnt have anything break yet how the price was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped with my device quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were very helpful with my device. it’s nice knowing they’re always accessible to be there for me when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service in the past and been happy with result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Best Buy provides Top Notch Service with the extended warranties. With their low prices you can't go wrong. We all know that sometimes things happen after the manufacture warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty in the business! HIGHLY recommend! I would not buy a new TV without this warranty. They will be with you when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After needing my TV repaired, BB decided they couldn't fix my TV and sent me on a hunt thru the store to get a new one! TVs are made cheap and meant to break now, these warranties pay for themselves!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to answer your call, professional, courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV brightness is also good. You can see well at night too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Aquad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Geek Squad Service Plan for many years and have found it to be extremely useful for a variety of services.

    I would recommend this to a friend