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Customer reviews

Rating 4.7 out of 5 stars with 25359 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 25,359 reviews
  • Rated 5 out of 5 stars

    Great plan. A must buy for when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan if your hardware breaks down. Good insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did have to come a few times to fix our tv, they were always knowledgeable and courteous! I am so glad we made this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take out the geek squad protection plan because it’s definitely worth the money just Incase something does happen they’ll take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not gotten a chance to use this yet but expect great results, If it is backed by BB then I support it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to fix my laptop super quickly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is great to have. I am glad I purchased it for this and many other products I have gotten from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection that I needed. It was priced great and covered what you would want in an insurance. Best buy is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVER ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WELL WORTH THE PRICE OF SERVICE AND HELP WITH THE GEEK SQUAD....FIX AND OR REPLACE..THATS WHAT IAM TALKING ABOUT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men at store steered me in the right direction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    item Guaranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the service plan because its a great plan. specially for the extended warranty, the protection provided is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan ahead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of additional protection is a definite yes! Best Buy stands behind their protection plan. Worth every $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have Geek Squad. They are always ready to answer our questions. Great service. They are there for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful and usually on time for appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only warranty i have trusted its great they cover burn in images on oled tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the 2 year warranty we purchased with our new tv. I love the feature that we take it in to the store and if they can't fix it then we get credit for a new tv. Makes it convenient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it once but it was worth its weight in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this service in case of any issues whatsoever with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first HDTV I bought in 2004 died an early death right outside the manufacturers standard warranty. Just bought my first 4k tv and this plan will save me from reliving that experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team is great when you have an issue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet! Purchased the Grek Squad service, as I have used it in the past, have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Person was very professional with information and operation about extra service protection

    I would recommend this to a friend