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Customer reviews

Rating 4.7 out of 5 stars with 25365 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 25,365 reviews
  • Rated 5 out of 5 stars

    A quarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for that extra feel of protection. This extends my comfort in buying electronics anything can go wrong but I’m protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances were installed to required specs and service man educated us on starting up the gas stove and what to expect. Kind and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Beat Buy Geek Squad protection is a great way to protect your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very professional. They mounted tv and attached all devices and took the time to explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending several thousand dollars for a TV it’s an ease of mind to have a warranty system to back it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy with any television. To my knowledge you must buy the 5 yr in order to be eligible for renewal. But I could be wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty cant beat it for the price. I like how they will come to the house I dont need to lug an large tv back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The stress relief was refreshing.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with one of the 2 LG televisions that I purchased and I was able to use the warranty with no issues. The best claim I’ve ever filed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance on VIZIO OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for OLED protect especially on VIZIOs first try. The fact that it includes "burn in" protection is an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beat in home service. did all installation , answered questions. we all need geeks sometimes.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Haven’t had any issues yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as u dont break the tv they’ve got u covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1 reason to make your purchase at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item at Best Buy is their Geek Squad protection plans. Amazing customer service and takes the worry out of your large purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was okay. There's always a long wait time and sometimes what you need can't be fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for an expensive tv and so far, we haven't had to use it. We bought it for extra warrenty and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is always good it is worth it just in case something happens to your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to add a plan to your major appliances. Best buy makes it easy and it is great peace of mind. Hope I'll never have to use it, but they are there when I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing Geek Squad for today's TVs is almost a must with the amount of technology they have in them. Geek Squad will cover from must failures that are not covered from the manufacture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent viewing experience! Great TV got the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service to have on hand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident that the Geek Squad will offer protection for my new TV purchase. I'll sleep better at night knowing that if a storm rolls through they have me covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only heard great things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had issues yet but I’ve heard wonderful things

    I would recommend this to a friend