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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30477 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 30,477 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome awesome and awesome!!! Yesssssssssssssssss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Higher the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job installing my 7O inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to have!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection against any accidents! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it looks great! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Accurate Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 2-year Geek Squad plan for my TV. I filed a claim when my TV screen stopped working but still had sound. I booked an appointment with Geek Squad, and they came to the house. They serviced my TV and gave me the info to call and order my replacement since there were no parts to fix my issue. The same day I called and the representative helped me with the replacement, ordered the TV, and set up an exchange date. Got my new TV without issues and my grandmother is very happy to watch TV again! It took 2.5 weeks to complete this which was long, but I understand that they had a full schedule when I made the service appt. I would recommend Buybest and their Geek Squad Protection Plans. The technicians were nice and helpful, the representative was kind and resourceful, and the Geek Squad delivery was quick. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Hassle Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say. Easiest warranty program I’ve had. I buy it with all my major purchases. I make those purchases at Best Buy because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcoming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is so welcoming i actually felt safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my computer issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best. I've used them on a couple of occasions. The staff is very knowledgeable and helpful. Great service.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend adding Geek Squad when buying from Best Buy. They set everything up quickly, answered all my questions, and made sure everything worked perfectly. Super friendly and professional—well worth it for the extra support and protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the value! Enjoying the assurance of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the assist.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. I take care of my stuff but you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection life saver for everyday life. Choose me for the 400

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems as of yet. But definitely recommend the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps you rest assured when making high dollar purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is fantastic and I wish I could rate it 6 stars. In a horrific chain of events I tragically dropped my phone from approximately 4 3/4 feet directly onto cold hard pavement littered with gravel. (Dropped it out my car window) I hesitantly exited my vehicle and then proceeded to step directly on top of the phone which was screen side down. To my dismay I observed multiple cracks on the screen of my almost new iPhone 8. I then did the drive of shame back home where I could more closely observe the catastrophic damage to my phone screen. I slowly pulled it out of my pocket as a single tear ran down my face. Suddenly I was overcome with an epiphany. I had purchased and installed this glass protector on my phone. Is it possible that my screen was still intact? Is it possible that this 8 dollar product saved me from replacing my entire screen? I slowly peeled back the screen and was filled with joy. I haven't felt joy like this since I opened up my Nintendo 64 one 1990's Christmas morning. My screen was unscathed. I snapped a picture of the decimated screen cover, and gave it a proper viking burial. Thank you for your service tempered glass screen protector.The description of "ultra clear" is truthful: the clarity of my phone screen isn't at all diminished with it on. Because I have an iPhone 7, no protector can cover the entirety of the screen; this does, however, cover the entire flat part of the screen, unlike other protectors I've tried which were very visibly 1mm too short. The protector also doesn't cause any issues with functionality - touch sensitivity, 3D touch etc. all feel unchanged. The surface feels really smooth to the touch.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.