Customer Ratings & Reviews

I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

The protection replacement plan at Best Buy is probably the best one out there. No issues or problems to getting your item replaced. Worth it!!

I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

There's nothing like having peace of mind when you buy something to know that you can return it with almost no questions asked

I always buy geek squad for all my stuff because u never know when it going to break but u have geek squad to fix it or getva new one.

This product is very useful! If you have any situations with your tv, you can rest assured and feel good that you got insurance!

Great to work with. Explain issues well and wirk to resolve problem.

Always a plus to have Geek Squad. They are always ready to answer our questions. Great service. They are there for us.

I love having the comfort and the protection of geek squad covering my product. They will come fix it or replace it if anything happens

Same same same. Got to get warranties for all stuff. It’s better to be protected than not at all

Geek squad is always there to help! Very knowledgeable and professional!

It helps to have Geek Squad coverage on any electronics so I encourage everyone to protect anything you buy for the home.

What else can I say about the best warranties offered on the planet. The Best Buy warranties by far beat out all other competitors

The agent was extremely competent and friendly, helping resolve my TV's issue really swift.

We had a tv that stopped working for no reason.after several repair calls, they replaced our tv and it’s so worth having this service.

Nothing like the extra piece of mind when purchasing items at Best Buy!

High quality great connections perfect length love em

Love it......... the best ........................

I always buy these things and from timer to time have had to use them and Best Buy does a great job in taking care of their customers

Only warranty i have trusted its great they cover burn in images on oled tvs