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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30807 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 30,807 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan for the cost provides assurance for any premature product issue that may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good that was able to add 4 years service to our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the plan because it was a good value - we're hoping that we never have to use it, but it's good to have the protection just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty. They go above and beyond to help their customers. I have never had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered my questions quickly and clearly when I installed tv myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all the devies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace in mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a way to keep peace in mind. Makes me feel good knowing that you will be there when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel save having this protection service with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, good experience. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great thing to have on your side after a purchase of electronics or TV. A must buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry............... ..... ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it works awesomely just what i need!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry so I purchased as sometimes there's manufacturers defects even if an item is new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes things break down. Why not be protected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes about 15 seconds to turn on. Sometimes when turned off, picture disappears but screen and tv stay in. Still waiting for almost a year fir geek squad to install it as promised when I bought it!! Sent 3 emails so far...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a practical guy and I tent to buy a protection for my devices. Geek squat is a great service because they helped me when I needed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast customer service and fast returns and exchanges when product has not been up to specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the price. We didn't get them to mount the TV just wanted extra warranty on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever have a problem with your device know it's covered by a Geek.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Billy. Thanks for sharing this with us! We're privileged to help you out if you ever need it! If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    TV geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mush have for LED tv's, 5 year protection will be the best one

    I would recommend this to a friend