Customer Ratings & Reviews

Worth it especially since appliances are but built to last anymore

I haven’t needed to use the geek squad on this purchase yet. But the geek squad rocks they respond quickly and take care of your problems.

Never known what can happen but with Geek Squad Service I know I'm covered.

The warrant is a great to have you know you are well protected

have to wait and see what happens. My hope is that I do not need this service

The agents came out and mounted my tv and also connected all my devices, they were very prompt and courteous!

Our salesman was very helpful ! I knew what I wanted he pointed out a lot of the features on 75 inch TV. Was in and out of the store in record time .

Did a awesome job setting me up, and very polite and knowledgeable

I enjoy having the peace of mind, knowing that if something happens to my product geek squad covers it

Greatest thing I decided to get, I wouldn’t trade it

I love this Best Buy protection the best ever peace of mind

I think this is a great deal. They helped me with fixing my laptop and answering questions I had concerning maintenance. Worth the price.

While it took several days longer to get a Geek Squad agent to my home than I would have preferred, their performance was stellar. They quickly diagnosed the issue, explained the problem clearly and discusses next steps. The following day the agent who came to home informed me that there would be a delay in obtaining the need part and arranged for a complete refund of my purchase, service contract and taxes so I could replace my Hisense TV with a new set of my chosing. In the end, I have a new TV, a new 5 year warranty and almost $100.00 in store credit left over.

If you buy a television from Best Buy trust me the Geek squad warranty is a must! You never know when something could go wrong and if you have this warranty you’ll be glad you did!

Mounted my TV through heavy brick above my fireplace. Did a great job. No mess very happy would definitely recommend.

Great service, my TV had issues with the network card and picture display. The representative helped me to resolve the issue immediately. Now recommend geek squad to everyone.

I've never made a large purchase at Best Buy w/o the Best Buy Standard Geek Squad Protection service. A Best Buy Geek Squad Agent recently determined my Sony XBR-70X-850B had a bad panel / display after two years. I was provided a phone number to call for a replacement. Although I wasn't given "full credit" or what I paid for the TV two years ago, it was close to what I paid two year ago. I asked about upgrading to the Sony XBR-75X940D, and to my surprise, I was able to apply the "credit" towards a brand / model that was a "step-up" from what I had. Within 10 days, I had my new TV (Sony XBR-75X940D) delivered by two Best Buy Geek Squad agents and set up in my home. I won't ever go without the 5-year Standard Geek Squad Protection plan.

The warranty is great. M6 remote broke and tgey sent me a new one

I do recommend to getvthis services is the one thing thatvhave save more money for me in past year.

Well be a great warrenty once Sansung manufacturers expires in a year.