Customer Ratings & Reviews

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

I wish I can give 0 stars. The worst experience I’ve EVER experienced with Best Buy and I always have them install stuff. The one guy was EXTREMELY RUDE!!! He didn’t do anything I put in my order and kept saying it wasn’t there. Then they didn’t even finish setting up my tv. If this the type of people they have working with them now I won’t be coming back! From the start to the end the man was Rude, rude, rude!!!! I asked for the cord to be hidden in the order, he said it wasn’t in there (in a snarky tone). I asked for the old tv to be relocated in the order. He said oh no I’ll have to charge you (again in a rude tone). He left without setting the tv up, but honestly I didn’t want his negative rude self in my house any longer anyways. Never again!!!

Very helpful. They make it effortless when there is something wrong

So far I've yet have to use this warranty. I believe they would do an excellent job if I'd ever have to.

Excellent service and warranty for any electronic item bought, Geek Squad always delivers good service.

Purchasing Geek Squad is the best investment that I have ever made. Well worth the money. Geek Squad replaced a TV and dishwasher that went bad.

I haven't had to use the geek squad yet and hopefully won't have to

Always get the GSP on TVs. ya never know how much you use them now and they arent built like appliances. appliances are built to last 10 years. but TVs arent, and TVs have alot more functionality and use so Id always get GSP on TVs/

I always purchase the Geek Squad protection plan with my electronic purchases. The price is very reasonable; even if you don't need it, it's well worth the peace of mind. I only had to use it once; all it took was one phone call and my TV was replaced. I'm very pleased with my Geek Squad Protection plan.

Always go with the Squad! Otherwise here in Hawaii it’s nearly impossible to find anyone capable or willing to fix your electronics for less than what you paid brand new!

The material is excellent. I highly recommend it and it looks very comfortable on the wall.

Excellent source for me, I don't fix anything I let Professional do it

Geek squad lives up to its warranty good value. geeks forever

In two years, I’ve never had a problem they couldn’t fix. Whether in-store or with at-home service, they always deliver. If you’re looking for reliable tech support, Geek Squad is a great choice!

So glad I had purchasd the plan with our newn55" Hicense tv. Covered the black out screen that happened in the middle of a movie for no reason. Delivery drivers and support both said they are seeing this more and more. Sonin my opinion the cost for Geek Squad protection was well worth it! Did purchase a 5 year plan for new 65".

Great service and always reliable, whenever my items are damaged they quickly can help me fix the issue.

I purchased this for my previous Toshiba tv which stopped working the third year. I called them, they were very nice and told me that model TV wasn’t able to be repaired and immediately issued me a store credit for full refund of purchase price to replace the tv. It was so easy, no problem. So of course I purchased the five year warranty on this replacement tv. Well worth it. Geek squad was very helpful.

I have not used the Geek squad for this particular item, but have in the past and they are the best. Quick and knowledgable.

Great camera my daughter loves it and use it a lot something fun and different for her and lots of stuff for it.

I have other products that the geek squad have fixed for me and I am happy with their service