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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1080 Showing 21,581-21,600 of 30,861 reviews
  • Rated 5 out of 5 stars

    If you are buying a high end tv this is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on buying a new 4k tv especially with her, protect your investment with a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dedication!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of employees dedicated to customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd rather have it and not need than need it and not have it. So far haven't needed it thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety first You can go wrong with extra help from a professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to insurance these awesome products! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the plan if you want to feel protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the warranty from best buy and it is at a good price. When it came to buying my tv and being in good hands if something goes wrong best got me covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use it. Bought for my Sony tv. It's always good to have this kind of schemes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the things you buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always recommend purchasing this service for your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product because you never no when something is going to go wrong so I wanted to be ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always a must for any products bought .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente tv and high definition and a lot of apps ,grate choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used my tv protection yet, but good to have for a 1000+ purchase, as it includes in-home service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must that you get the protection with any major purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry No More

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used but glad to know I’m protected. 5 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    maybe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your products are expensive so please get it so it can be look at by the pro geek squad is all right not the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most have for the price…………………………………… …………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know they are there when needed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know they are there when needed. Great to have that piece of mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Best Buy’s Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

    No, I would not recommend this to a friend