Customer Ratings & Reviews

Geek squad has always been a wise purchase. My last TV stopped working after a couple years, and geek squad covered everything,

Two tv's went black screen after just two years. Five year plan seems like a good buy.

The agents were nice and friendly. They helped me setup my tv with ease within 30 minutes. They were quick and professional about it. I would highly recommend having geek squad help with setting up your TV. It worth it

When I purchased my tv I had to get protection.If you really care about your tv and want to use it without thinking about any damaged not being covered .Then this is the plan you need and have a peace of mind .Enjoying my tv to the Max

The extended warranty is a bit pricey but still consider it worth the price should it be needed in the future,

If you don't like manufacturers' warranties, best buy has a great price ... it's better since you can make an appointment and the technicians go to your house to check what is the problem with your device ... very good investment

So far have been happy with Geek Squad. They seem to be very helpful for someone like me who is not up on electronics. I depend on them to fix and solve problems when needed.

I believe the protection plan is a must have for expensive tech that you plan on keeping for years to come. In the past, I had to make claims a few times on my products and the geek squad always corrected the issue.

Reasonable pricing and an extensive warranty plan.

I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

Love this idea to have it because they give a new one

Great Service customer, focus and friendly and they knew what they were doing

I think it is a 50/50 thing when it comes to warranty and Geek squad. The tv is expensive under a good discount. Getting a warranty is not a bad idea. Seriously what if…! Just like to be on the safe side.

The service is good & quick and they mounted my TV and connected to all devices.

Not needed 2 weeks waited for delivery And wasn't happy with the tv

Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service

Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

Replaced the screen on my 55" LG OLED due to 'burn-in'. Get the warranty when you buy this product, it will save you a LOT of money down the line! Guys were in and out inside 45 mins! Thank you Geek Squad!

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

Definitely worth having as my TV had an ink leak geek squad took care of it