Customer Ratings & Reviews

Purchased a new hgtv and cables, got the extended warranty on the tv for five years. Was so worth the money, no worries, covers the remote as well, definitely would do it again!

Have had no need for it yet. Best buy has always had great customer service.

I rather be protected than not being protected. Fair price

I really didn't use the Greek squad so i can't say anything about them except i have used them in the past

With every purchase I also a buy a geek squad warranty so when something happens they will come to the rescue when I need help. So far in the last 8 years so far so good.

Since the sound went out the geek squad was very helpful in getting the sound back.

With all the features on the tv we got, after they installed everything. The gentleman gave my mom his card and said I'll be your lifeline if you need anything, she laughed and said thank you so much, very nice guys and very helpful and affordable.

i think the price for these things is not bad, ive never had to have a tv fixed under one of these services so i dont know how slow it goes or how much of a pain it is if you actually need to have something fixed.

My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

Love the fact that Best Buy offers extended warranties!! This give my family and I peace to mind to know should something go wrong, Geek Swuad would be there to handle the situation!

The Warranty is amazing, if something happens with your device you can just bring it in. Repairs are usually 1-2 weeks but if you qualify for a replacement then you just saved yourself so much money!

Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.

Professional and quick response Great to work with

Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

I believe Geek Squad Service. They are customer friendly and very useful for any electronic application

A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

Agent was on-time & efficient. Mounted my TV & Stand .

I am so glad that I bought the protection plan! I only had the tv for four months and pixels blew on it, without the 2 year protection plan I wouldn't have been able to get this fixed! But it was hassle free and worth the money!

They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan