Customer Ratings & Reviews

I am glad that I got the x warranty, because the tv came broken. A SONY X 75 k or 55 inch smart model

This is super clutch! This makes you feel like VIP when it comes to returning, exchanging and replacing! I’d recommend if you’re always at best but like me lol

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

Enjoying best quality and best priced TV worth the purchase and choice

Nice to be covered incase something happens you never know

They are very helpful when it comes to anytime needed. I would highly recommended getting a warranty.

Unfortunately I’ve found that not buying protection plans seems to be more expensive than buying them. Nothing seems to last as long as we expect anymore.

Excellent tv Samsung is one of better smart tv brands

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

I always buy the 5 year TV warranty so as not to be concerned with any future problems. I've used my warranty before and all was taken care of to my satisfaction.

The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

I always recommend to add this services. The personel always resolved any issues that I have.

Rudy was great when he came out and installed my new TV. I have called him twice with minor problems and he has walked me through what needs to be done. He is helpful and patient. I am so, so glad I bought this additional coverage.

Always good to get the protection when purchasing something from best buy

The geek squad is Everything and then some! Do not sleep on the Geek Squad

We have purchased this warranty to cover the Samsung TV also bought from Best Buy. So far with any warranties we have purchased through them they have honored accordingly.

Worth buying this warranty and working with the geek squad . The geek squad associates are very nice and knowledgeable. Awesome service !

Nice tv with the google tv which helps download anything you want

Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.