Customer Ratings & Reviews

Excellent purchase! Amazing quality!! And even better prices!

Purchased the 5 year extended coverage plan to give me peace of mind coverage for my new Toshiba tv. With electronic items, you never really know when they might fail.

The agents mounted its fittest and they connected to all devices

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

These guys helped me with the returns and refund multiple time in the fast. the best protection for any electronics.

Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

Worth the peace of mind. Especially if you have children and/or pets.

I used my prior guarantee and the attention received was great.

Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty

We definitely appreciate our geek squad they are always speeding with answers and always ready to help without with everything they can.

I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

The extended warranty was very reasonable and a no brainer

We love the sorround sound and we were able to get a great deal for being an open box item

I don't buy electronics without purchasing a protection plan. Bestbuy offers very good protection plans and the service is excellent.

I love the comfort of knowing I have geek squad protection with all my products. Knowing that they will come fix it or they will replace it is good to know

Had to have Geek Squad come out to help hook up the new Smart TV wth Cable and Samsun Soundbar, turns out everthing was hooked up wrong and now everything works with the Cable remote. Glad I bought coverage.

The agents mounted my tv., and made certain that I knew exactly what to do with the upkeep of my tv!

Love geek squad ..had one issue with open box computer all in one that I don't think was handled properly but overall good job

It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.