Customer Ratings & Reviews

Geek Squad gets everything done and fixed correctly if your device is damaged and they also will replace your devices!!!

You can never go wrong with getting a GSP for 5 years. You never know when you can have an issue on your QLED.

The Geek Squad protection plan is a no brainer, when compared to other retailers like WalMart. Although WalMart provides an extended warranty, they often make it difficult to replace or return your item.

Good to know that if something happens to my TV I can get help

Its always a great idea to have insurance on all of your electronics. This is a great protection plan, it's pennies on the dollar but it covers repair or replacement cost which could save hundreds.

Ease of transaction. Had my information ready to give. Took about 2 weeks for home delivery swap.

moved a tv in rain and it didnt live. if i would have had a protect plan on it. ide a got a new one. so when i bought a new one. guess what... got me!

All good samsung had always been good to me. So all good

Had this for my old tv and after two years my tv started acting up and needed to be replaced. So I would definitely recommend getting this with your purchase.

I must have you never know when something is going to break a malfunctionMust have, electronics do break

The tv was easy and simple to setup. Picture quality is great.

Geek Squad is the Bomb!! They are always and time, professional, and fast.

Geek squad is the best product to buy when buying anything with best buy

Love geek squad. This service has been a life saver many times. I buy it for all major purchases.

Great to have for peace of mind and affordable well worth it

Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

Very courteous staff, eager to assist, best value guaranteed

I never buy a TV without this service. Its paid for itself many times ober everytime.

Great plan for an item that might need it and not expensive at all

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.