Customer Ratings & Reviews

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

Purchased to go along with a 50 inch Insignia TV. Thankfully have not needed to use but it's nice knowing it's there.

My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

Bought with our tv haven’t used the service yet. But, sounds like they would fix or replace your item

I will not purchase any other protection plan other than this. With geek squad I can enjoy my purchases.

I brought it home easy out of the box and all that was to assemble was the feet on the TV

I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

Great, in and out with no issue when I made my purchase, people were polite and nice enough to help.

This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

This product is protected my tv for years I am very satisfied with it

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good

I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.