Customer Ratings & Reviews

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

I'm so happy I purchased the warranty. The Geek Squad is the best. I had a issue with my 75 inch TV and they was willing to help and they fixed the issue right over the phone. Quick and easy process.

Good customer service. Came in and switched out tvs in and out answered all my questions

Hoping that it takes care of any damage or malfunction over the next 5 yrs,

We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

Geek squad installed my tv & extra components. They made sure I understood how to operate the smart tv functions.

Nice comfort knowing I've got coverage since technology changes so quickly.

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

I know so mean products last a long time, but it doesn't hurt to have them covered.

amazing service worth the investment thanks best buy

literally worth the money its an amazing investment.

Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

I guess is a good protection because I haven’t used yet

I purchased the protection for my TV and I am glad I did, Geek has a great reputation and I know my product will be protected if needed. I have purchased a Geek refurbished product and it worked great.

Perfect service. A great value. Great service from the Geek Service.

I'm thankful that I don't have to worry for several years that my TV is gonna break down. My previous TV died just a little over a year, and of course I didn't get the warranty that time! Learned my lesson.