Customer Ratings & Reviews

I hope i never have to use this but it is a nice feature to have. Figure it was better to have it in case. Replacing a new TV can get expensive

I always purchase the protection plan because returning an item is hassle free no matter what happens accidental damage or product failure. Simply walk in swap them out and be on your way.

Tv went out and being under warranty they brought a replacement to my home!!

Always buy the longest protection plan they have. If your TV gives you any problem they will replace harass free if they can't fix it.

Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.

Great, in and out with no issue when I made my purchase, people were polite and nice enough to help.

I've purchased the two years protection because of economic reasons, but when it time to renew I will have that option. Hopefully I will never have to use it but I'm glad it's a option for me just in case I do.

I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

[Employee of bestbuy] Never buy a product from Best Buy without a protection plan! Well worth every cent!

I am glad that i paid for this 2yr warranty,never know

I don’t usually like to buy extended warranties for appliances or electronics, but I make an exception when it comes to TVs purchased from Best Buy. I would so much rather work with the Geek Squad than directly with the manufacturer. It’s worth it for peace of mind.

This was a really good buy for my grandkids. It was the perfect item for their convenience. I have purchased others and recommended this it to others.

I usually don't buy service warranty, however I chose to for this 65 inch TV. Mainly it offers in house service so no need to box up and send out. Knock on wood no need to use it so far. I like to call it Insurance.

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

Bought my first qd oled from Best Buy and wanted to have confidence about the tv. The 5 year warrabnty is a bargain for Oled tvs.

Hope its never needed but its a great protection plan over the standard manufacturers warranty at a unbeatable price.

My Geek Squad Service purchase was the best purchase decision ever because when I needed installation assistance I called the Squad and they were at my home in less than an hour and done in less than an hour.

I will be taking my TV in for service today to figure out what the solid light issue is.

Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

With this additional purchase added on to my TV, I can get protection kind of like an insurance just in case the TV has a short and its wiring or inexplicably doesn't work anymore before my two years time is up with it.