Customer Ratings & Reviews

The service is amazing and extremely beneficial to have for all electronic purchases.

This Geek Squad service warranty is great. I do not regret it.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

i’m very happy with the tv i got life savior as i love playing video games

At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

I haven't had to use this protection plan yet. But I've used it for other products and it's easy to use and worth every single penny when it comes to electronics that may not last beyond a year or two.

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.

Always happy with geek squad great customer service

Geek Squad warranty is very good. I had one on my last TV and this is a replacement under that warranty. Absolutely no difficulty with company after they verified the TV could not be repaired.

Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

Got The Extra Protection Just In Case Something Happens!! To Me For Certain Items Always Worth It

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

It is very important to get these plans. Anything can happen to your products.

I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

Please get this. Expect the unexpected. Our old tv had dying pixel lines and we had no protection.

Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back