Customer Ratings & Reviews

Wonderful service as usual!! Wouldn't buy electronics from anyone else!!

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

Oh cool the TV is good. Hey Siri the best TV in the world bye better than other TV.

Had this service and really came through when our tv sound went out.

[Employee of bestbuy] I always get my protection with Best Buy. Makes life so much easier.

Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

Geek Squad always on our list if we purchasing anything from Best Buy store. We can't leave store without it. So make sure to buy them if you're going to purchase something expensive from the store

Agents loaded in to my car with such professionalism

The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

I loved it, it worth every penny, high quality, and very fast processor!

I usually don't purchase a protection plan. I was surred that they would come to my house if there was a problem so it was worth. I haven't used it and hope I won't have to but it gives peace of mind.

I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

Very happy with shopping experience and the sales agent was very knowledgeable.

I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

With all that can go wrong with these new TV's, why would you not buy a 5 year protection offered at such a reasonable price?! Best Buy's Geek Squad has always come through for us, in person and on the phone.

When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!