Customer Ratings & Reviews

The Geek Squad installed my television and sound bar and made all needed adjustments.

Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

Totally worth getting the Geek Squad guarantee. Anything that happens to it the Geek Squad is there.

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

Love geek squad. Always buy their protection services.

Have used the Geek Squad twice since I bought it. Both times for installation of appliances. Men are very professional and respectful of COVID-19.. Great job installing and will use them again.

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

My customer representative was amazing and attentive!

I am extremely happy with my purchase and I would definitely recommend anyone who gets anything electronic and valuable to get the geek squad protection.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

I haven't used my coverage on anything yet but what I went through with my other brand TV (which lasted less than a year before something went out), DEFINITELY a good purchase and definitely a good price. I could have purchased a new TV for the cost of the repair.

I haven't had to use this yet and hopefully I won't. I did purchase a Protection Plan on a previous TV years ago and did have to use it. We were very pleased. The tech came to our house, had the parts he needed, fixed our TV and was finished in less than 45 mins.

Best service. Answers questions in a way you can understand how

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

Very good and had no problem loved the items I receive

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