Customer Ratings & Reviews

I have purchased quite a few products from Best Buy and I always choose to add Geek Squad for anything with moving parts. I have had to use the service a couple of times and am very happy with the outcome.

I always get protection when buying anything, And hassle free returns or exchanges

Always good to get this if you buy something expensive.

I receved a great service abd fix the issue until now works like new

So far I haven't had to use it, but just having it takes quite a bit of load of my mind, if anything would to happen to my TV.

haven't had to use this yet. That's a good thing. I purchased this because my last TV died after 11 months. could not get it fixed under warranty

You should always protect your products with a protection plan

I purchased the tv warranty just becasue I have always done that since purchasing led type TV's. It is a nice safety net.

Love this option so much better than other places warranty

Good knowledge of task. I appreciate the efforts in completing the job. I will use the Sqyad, again if I need to. The coordination of time of arrival, time performing the task and clean up were impressive.

The technician was quick and on time, did what I needed

I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

I purchase the plan on my huge purchases. The Best Buy TV price with the protection plan beats competitors. Comforting and reassuring especially with the thin screen on the LG C8.

Only used the warranty once on a fit bit. They said it can't be fixed and just gave us the credit to purchase a new one on the spot. Great service.

Haven't had to use it yet for this product, not had been good for others.

I purchase as a gift for my daughter after her tv broke while i was visiting

I’ve had to use my geek squad protection for different items and they’ve always been great.

Easy to reach. Very helpful. Problems quickly solved.

I’ve never used this service before but I bought this knowing it gives me security in the event one of my kids throws another toy at a very expensive tv.

Great product and very happy workers And great deals