Customer Ratings & Reviews

Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

Love having the 5 Year plan for extra protection in case of any unforeseen issues.

Great has taken care of several computers and phones but noty 40 inch tv.

The protection replacement plan at Best Buy is probably the best one out there. No issues or problems to getting your item replaced. Worth it!!

EXCELLENT INSURANCE COMPANY. I HOPE NOT TO USE IT BUT IN CASE I USE IT THEY ARE PROFESSIONALS.

Well worth the cost for price of mind in case there is a problem.

Purchasing Geek Squad for today's TVs is almost a must with the amount of technology they have in them. Geek Squad will cover from must failures that are not covered from the manufacture.

I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

Great warranty service. Would recommend to anyone one purchasing an expensive item. Piece of mind knowing you item is protected.

Hope i dont have to use but if i do i know its there. Good price

Purchased as added protection for a 65” Quantum tv. Haven’t had to use yet and hoping I don’t have to, but you never know.

I always buy geek squad for all my stuff because u never know when it going to break but u have geek squad to fix it or getva new one.

Good protection for a tv, great help and service when if needed

I usually don't purchase a maintenance plan on anything, but decided to after the salesman explained all that it covered. I hope I never have to use it, but if I do, it is there.

The protection that I needed. It was priced great and covered what you would want in an insurance. Best buy is the best!

For the price having the peace of mind knowing it is protected if something goes wrong is more than worth it.

Geek Squad offers excellent service and quality and is very friendly and helpful.

I love having the comfort and the protection of geek squad covering my product. They will come fix it or replace it if anything happens

Haven’t had to use this yet! Purchased the Grek Squad service, as I have used it in the past, have always been satisfied.

I’ve always purchased extended warranty on all my appliances. Never had any issues with Best Buy.