Customer Ratings & Reviews

5-Year Standard Geek Squad Protection Overall rating* Excellent

The Geek Squad is wonderful. I had a stroke and needed help several times. They were great and walked me through to resolve any issue. I would never use my computer without knowing they were there to help.

Great Service! Delivered on Time! Met my Expectations!

Never hurts to have if something goes wrong and the chat is great

As always, easy, fast and reliable. Best investment, you never know what could go wrong with your electronics, and this makes so that you never have to worry.

Didn’t use this much but its helpful if you can get it

Bought this for guest room. Perfect size,great picture and colors. Great sound. Very happy

The extra 5 years cost me $40 and I think it's completely worth it. It does not cover physical accidental damage. I bought a Samsung TV from Bestbuy and after 4 years of long use via gaming, the power supply went out, something the warranty would cover or if there's a bad HDMI cord.

This TV has the greatest picture and really sounds great - even when you turn the volume up high. It was very easy to mount on the wall.

Very easy to receive I would buy again soon with np.

In today's complex electronic world, I wanted the protection and a hassle-free way to deal with the problems we experience from time to time. I haven't had to use it yet, but it brings me comfort to know I can get help when I need it.

Best warranty for an oled tv period full stop Best buy geek squad warranty is the only warranty that explicitly states it covers burn in nuff said...

Hope I never need it but peace of mind if I do!!!!

Low price good product, I wil recommend it when you buy your products

Great program that truly offers peace of mind! I feel better knowing that Geek Squad has me covered for several years. Thanks Best Buy!

Almost 2 years ago, I purchased a 65" Sharp Roku TV from Best Buy. I'd never purchased an extended warranty before, but this time I did and now I'm glad. About a month before the warranty expired, pale streaks started showing up on my screen. I called Best Buy and they sent a technician out. The panel was going bad and they couldn't get a replacement, nor was the TV still offered. The technician gave me paperwork and told me to take it to my local store. Sure enough, they took care of me! I picked a new TV, paid just the difference in cost from the original, and a week later the new TV was delivered and the old one taken away. And yes, I bought the extended warranty for the new one.

I have not had the necessity to use the coverage for any of the devices bought with the Geek Squad Protection.

The geek squad protecrion was a very good buy being that my items usually hv slite problems not all the time some times

Have never had a problem with the squad when requesting assistance.

Very helpful fast easy everyone was accommodating and informative