Customer Ratings & Reviews

WITH SO MUCH TECHNOLOGY IN TODAY'S PRODUCTS, IT ONLY MAKES SENSE TO PROTECT YOUR INVESTMENTS. THE GEEK SQUAD SERVICE PLANS, PROVIDE YOU WITH A PIECE OF MIND THAT YOUR INVESTMENT IS PROTECTED!!!

Definitely recommend getting extended warranty with new TV. Had to replace exiting 4 year old TV. So was definetly worth it for a 3000 dollar tv.

Geek squad is always there when you need help! I always get a helpful squad member!

Amazing crew, plenty of knowledge about the products, excellent job

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

I decided to buy the five year warranty because of the TV was cheaper by buying it on Black Friday so it was well worth paying extra five years for this TV. I think I made a very good decision.

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

Very good and I referred to everybody I know and y’all are very good

Seriously, for the price and peace of mind, foolish not to. Geek squad us great.

Would recommend getting a warranty just in case something happens you don’t have to worry

Very good help with the product will be coming back

Nice and friendly enviroment great customer service

Pretty much great overall service amd easily affordable. I highly recommend them in the future to anyone

Haven't used Geek Squad yet, but the warranty is better than the other ones available elsewhere online, cheaper, and for 5 years instead of 4.

Great Customer service and respectful engagement...

best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

This 5-Year Standard Geek Squad Protection plan turned out to be worth its weight in gold. Geek Squad service is, almost without exception, the best anywhere.

If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

good to know if something goes wrong with my product I can get help

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.