Customer Ratings & Reviews

Its a piece of mind and easy to use if needed in future.

At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

[Employee of bestbuy] This saved my butt when my 65” LG CX OLED TV had a row of pixels go out. Basically got a brand new tv bc of it.

My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.

The five year warranty is great They do what they say

I haven't had to use this protection plan yet. But I've used it for other products and it's easy to use and worth every single penny when it comes to electronics that may not last beyond a year or two.

I am so glad I add the warranty, to know my tv is covered gives me an added bonus to my new purchase.

Very professional on every job that they do. Clean work and professional.

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

Geek Squad warranty is very good. I had one on my last TV and this is a replacement under that warranty. Absolutely no difficulty with company after they verified the TV could not be repaired.

My son likes it. He wants a different one but I believe he is liking this 1 now.

They mounted it ok just not where my wife wanted it. Not really their faults

I love the 4K on this, it looks so wonderful with my PS5

I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

I always by an extended warranty. Very easy and inexpensive process

The service is amazing and extremely beneficial to have for all electronic purchases.