Customer Ratings & Reviews

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

Great value priced insurance, especially for a huge TV. Hope we never need it.

I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.

Your investment is protected with this extended warranty. We just used it to exchange a covered 43" 4k UHD TV andit was a no hazel no fuss exchange process.

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

Bought it because the sales person assured me the tv will die before the 5 years are up.

When purchasing an expensive item from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

With all that can go wrong with these new TV's, why would you not buy a 5 year protection offered at such a reasonable price?! Best Buy's Geek Squad has always come through for us, in person and on the phone.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

5 yrs protection will come in handy judging by how many tvs konked out on me over the years

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

Tv is working great and the color is way better than I expected. Thanks bestbuy!

Geek Squad has always been there when we needed their support and service and we appreciate all!!!

Geek squad is always coming in clutch and their service is always top notch

the Geek Squad are always very knowledgeable and helpful with any issue I have ever had. I have always purchased this with any TV I have ever bought from them.