Customer Ratings & Reviews

If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

Best customer service. Everyone was so helpful and nice. 5 star

Glad that I purchased this plan back when I bought my receiver. It has definitely come in handy.

Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

Worry free service and protection. Helps to have a technology person to help you. More important is not to have a surprise repair bill. Replacement policy is next to none.

James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

I have always heard good things about the geek squad. So when I purchased a tv. I made sure to include them with my order.. havent had to use them(thank god) however its peace of mind know i can if need be!

Helpe set up smart tv to my new receiver ove the phone.

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

Love it’s so good to see the people that love it and appreciate how they are doing things

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

Purchasing a extended warranty is something always want but get scared to deal with companies on another level of customer service and understanding. Geek squad make things so easy and no hassle.

Sharp quality and large screen size, for a small price.

If you are buying a TV, the Geek Squad service is the best, They mounted the TV & had everything installed & showed me how to work everything before they left!

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

My tv broke down and I went to bestbuy to buy another tv, but then they checked my account and found that I had the geek squad guarantee active and they replaced my tv for free, that was great, thanks geek squad.