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Customer reviews

Rating 4.7 out of 5 stars with 30678 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 30,678 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well with how things are made not to last these days it’s almost foolish not to purchase the warranty! Of coarse I look at cost vs replacement and typically it’s beneficial to buy the warranty for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a use it just got the protection if I need it would recommend the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad. They have come in handy many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase to protect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use it but it’s safer to have than not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was extremely helpful! The Tv and everything works amazing with my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Insurance Policy Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best protection plans I have ever seen. I rest easy knowing that this plan is in place. If they can't fix the problem, they replace the covered item. Simply put; this protection plan is far superior to plans offered by Best Buy competitors!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing last anymore, so you better get a warranty how ever they price adjust it. Its like driving a new car off a dealership. The price goes down on what you orignally pay for it. So if you paid $1200 for a tv and 2 years later with a warranty the will adjust to about $900 that they will give back to you to get another tv plus a $250 five year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I geek squad team is amazing if you ever have any issues with any products you buy from BestBuy and they other there protection I strongly suggest getting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care for your TV and it will care for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at customer service was very professional while checking out. Staff at the door to welcome customers coming into the store. My device is working very well. The agent was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    For a rainy day

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Greek Squad with lots of knowledge and quick to finish whatever you bring in or come out to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of my issue right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever ! It came in handy when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,great sound i couldn't be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product so beautiful I like This product so beautiful I like This Product so beautiful I like This product so beautiful I like This product so beautiful I like This Product so beautiful I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review on the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a super job in repairing any device you purchase with protection and its safer to buy it as insurance instead of paying a full price down the line. I would highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We brought the TV home and set it up ourselves. Had no problem at all. Did not use GeekSquad but will if we have any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection is as important as the TV purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

    I would recommend this to a friend