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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30785 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 30,785 reviews
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad I always get geek swap when I buy a large item from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad insurance it’s reasonable and it’s worth it. I recommend it to everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care for your TV and it will care for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician really knew his job. He helped us with getting a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection for my new favorite HT addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Peace of Mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Have yet to use my protection plan on anything but worth the peace of mind for the price I pay with my employee discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good economical option to protect purchase, have purchased for other electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have with kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan it’s really Affordable and such an amazing price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal to Protect a Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't go wrong. These smart TVs seem to have too many intricacies not to get the 5 year plan. Price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally worth the money its an amazing investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service worth the investment thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for buying it. Good and fast service. A little overpriced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

    I would recommend this to a friend