Customer Ratings & Reviews

Getting this is a life saver, they always standby there commitment to give great value and products

It’s good to have the insurance in case something happens in a five year is really good for protection

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Worth getting if you can. I have used this service and their techs are great.

Geek squad strikes again with great service and amazing talent

I hope I never have to use it, but am glad I have it. Gives me comfort

Hopefully I’ll never have to use it , but it’s a nice piece of mind to have on an electronic

I know that I will get service or replacement on my product with no hassle,

I have had Geek Squad Protection on all the products I buy from Best Buy! Wouldn't have it any other way! Any time I have called, always satisfied with the service. Great protection.

I like everything on my new samsung tv, including its sound system and the incredible picture on it.

Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

Good deal especially when you are an employee it’s a steal

Thanks Best Buy for having insurance programs, becasue some electronics fail.

They are always ready to solve and problem or questions I might have.

When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run

Good service if you use it, they will help you when you have questions. Always purchase this whenever you purchase electronics.

We paid for their service only because we have bought so many products that we just wanted to make sure we were covered.

I had purchased a 43 inch Samsung TV about two and a half years ago along with the protection plan. The TV stopped working properly, I contacted the Geek Squad no problem they gave a full refund for the TV.