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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 30,779 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Covers more than you know!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always a good idea to protect your investment. Great protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy came out and delivered my TV and it was a good experience all the way around..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with a good quaility warranty, I had to use on other products I purchase, I had good service when it happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan will protect all of your items for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to keep your electronics covered with a great warranty. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan, Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for big tv's this warranty is better than the manufacturers extended warranty. In some cases it may cost more, but the coverage is much better with geek squad than with LG's plan for TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very responsible to the produce.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpe set up smart tv to my new receiver ove the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for "protection" but have not had to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp quality and large screen size, for a small price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had excellent experience with geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you BestBuy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of me 4.5 yrs in when my Tv started to go out ! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents offered a warranty on a refurbished TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend getting a warranty just in case something happens you don’t have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Technical & Product support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely alway's purchase Geek Squad support & extended support with all my technical devices , most manufacturer warranties fall short on/with technical support and Geek Squad alway's offer quality alternatives & recommendations .

    I would recommend this to a friend