Customer Ratings & Reviews

You can count on Best Buy Geek Squad Warranty. Always there for you!

Had an opportunity to use the Gerk Squad Protection. My TV had an intermittent problem. When the service guys came out to my home my TV was working fine. The technicians replace the defective part and I haven’t had a n issue since.

I typically don’t do extended warranties or service plans but when it comes to a large purchase I tend to have a change of heart. Geek squad has all around been great to us and the peace of mind is worth the extra chunk of change!

it's a peace of mine that you know if anything go wrong with the product it will cover you up to 5 yrs

My friend told me i was wasting my money getting this because all best buys will be out of business before my warranty expires but i didn't care. I keep faith they won't be

Haven’t had to use them yet, but the price is great and I have heard great things about the geek squad

I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

Haven't had to use it yet and hopefully never will. Coverage is great for the price and don't have to worry about my purchase for 5 years.

When I broke my tablet from a drop geek squad replace it and the second one accidental drop was happy to replace it, but if you get a 1 TB device it takes time to come in

Have a use it just got the protection if I need it would recommend the plan

The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

Hopefully I won’t have to use it but it’s safer to have than not having it.

Professional and efficient, Friendly and knowledgeable staff

The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.

Geek squad is always there when you need help! I always get a helpful squad member!

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

Bought the warranty coverage, glad to do so. Gives me a peace of mind!

Love having this service. I use it for several item that I purchased. Great to have.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

Always make sure u get this cause if something goes wrong u can always bring it back and exchange it