Customer Ratings & Reviews

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

Best purchase ever ! It came in handy when needed.

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

Feels good to know if there is a tech problem we are covered

I hope I never have to use it, but am glad I have it. Gives me comfort

Great job on fixing granddaughter’s phone. Thank you so much

My Grandson tv is well protection with the geek squad service warranty. Great suggestion by geek saleman.. thank so much.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Best protection for your products, easy to use and no hassles

Very good product. I recommend it for sure! Very good price as well.

I called to have them check my security on my laptop! They did a good check and gave me peace of mind!!