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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30789 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 30,789 reviews
  • Rated 5 out of 5 stars

    Friendly & helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with Geek Squad protection on our purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality And very satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranty is a must have. Any issue I had with my TV was resolved right away no issues. The customer service representative was willing to help and very friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service Agreement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get max warranty on big purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thing to get recommend everybody to get the protection plan. It works very

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an extra protection plan because why not? it's inexpensive and easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SATISFIED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the peace of mind that it provides and hope I'll never have to use it. Even if I don't end up needing it, I still think it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value and recommended if you plan to keep your product for more than 2years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value. 5 yrs. Home service for large tvs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad five year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every dollar and I'm sure if the service is needed they will come through for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Haven't had to use it yet. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the geek squad service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick response Great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get this protection because it's better having it and not need it, than needing it and not have it. I have used this protections some times and the service that I have received is excellent. You get the service as promised when you buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just started it but i have used it before. Nice price.

    I would recommend this to a friend