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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 30,787 reviews
  • Rated 5 out of 5 stars

    Extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable extended warrenty.Ease of purchase and info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Protection Plan which is wonderful...... Incase there was a issue...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always a get a warranty with my electronic purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ext insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this will help me keep my product running after my warrenty runs out,will wait and see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps me with questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had any major issues with my computer, however they have always been very helpful minor fixes and simple questions. I’m not a computer Geek so they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV it’s the best thing I buy. I’m very thankful with the team of Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think the price for these things is not bad, ive never had to have a tv fixed under one of these services so i dont know how slow it goes or how much of a pain it is if you actually need to have something fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be here when I need them. No Worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really know what say on this one. I got a protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super clutch! This makes you feel like VIP when it comes to returning, exchanging and replacing! I’d recommend if you’re always at best but like me lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I got the x warranty, because the tv came broken. A SONY X 75 k or 55 inch smart model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians are knowledgeable and professional. Walk you through issues and are able to explain in terms that nontechnical people can understand. Quick response time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a warranty makes me have a ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend to add this services. The personel always resolved any issues that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you're satisfied with the services! If you have any questions or need help with anything, please let us know.

  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and knowledge of all tv's to meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any product over $50. I never but anything without getting the extra warranty for it. Geek squad is most definitely the best extra warranty you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Geek Squad Protection, such a small price for a piece of mind, whenever I purchase anything big from Best Buy I always go for the added protection plan.

    I would recommend this to a friend